Welcome to Top Men Apparel! We specialize in premium men’s clothing with a focus on comfort, style, and quality. Our collection includes underwear, casual wear, activewear, and accessories designed for the modern man who values both fashion and functionality.
Product Questions
What types of products do you offer?
We offer a wide range of men’s apparel including:
- Underwear (Boxer Briefs, Boxer Shorts, Briefs)
- Bottoms (Jeans, Joggers, Sweatpants, Shorts)
- Tops (Graphic Tees, Hoodies, Jackets, Premium Tops)
- Shoes (Casual Shoes, Boots, Sneakers)
- Accessories (Belts, Hats, Jewelry, Socks)
- Activewear for fitness enthusiasts
Are your products true to size?
Yes, our products are designed to fit true to size. We provide detailed size charts for each product category to help you find your perfect fit. If you’re between sizes or unsure, we recommend sizing up for comfort.
What materials are used in your clothing?
We use high-quality materials selected for comfort and durability:
- Premium cotton blends for underwear and tees
- Flexible denim with stretch technology for jeans
- Breathable fabrics for activewear
- Soft fleece for hoodies and sweatshirts
Do you offer seasonal or limited edition items?
Yes! We frequently release seasonal collections and limited edition designs, especially for holidays and special occasions. Check our “New Arrivals” section regularly or subscribe to our newsletter for updates.
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption technology to protect your payment information. We don’t store your credit card details on our servers.
Can I modify or cancel my order after placing it?
You may request order modifications or cancellations within 1 hour of placing your order by contacting our customer service at [email protected]. After this window, your order will likely be in processing and cannot be changed.
Do you offer gift cards or certificates?
Currently, we don’t offer physical or digital gift cards, but we frequently run special promotions that make great gifting opportunities.
Shipping & Delivery
Where do you ship to?
We ship worldwide, excluding some remote areas and parts of Asia. During checkout, you can enter your address to confirm we can deliver to your location.
What are my shipping options?
We offer two shipping methods:
- Standard Shipping ($12.95) via DHL or FedEx – 10-15 days after dispatch
- Free Shipping (orders over $50) via EMS – 15-25 days after dispatch
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can track your package using the provided tracking number on the carrier’s website.
What if my package is lost or damaged?
While rare, if your package is lost in transit or arrives damaged, please contact us immediately at [email protected] with your order number and photos of any damage. We’ll work with the carrier to resolve the issue promptly.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Underwear and other intimate items must be in their original sealed packaging for hygiene reasons.
How do I initiate a return or exchange?
Email us at [email protected] with your order number and the items you wish to return/exchange. We’ll provide return instructions. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
When will I receive my refund?
Once we receive and inspect your return, we’ll process your refund within 5 business days. The refund will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
Do you offer exchanges?
Yes, we offer size exchanges for most items if stock is available. Contact us within 15 days of delivery to arrange an exchange. You’ll be responsible for return shipping of the original item and any additional shipping costs for the replacement.
Account & Technical
How do I create an account?
Click “Register” at the top of any page and fill in your details. Having an account lets you track orders, save your information for faster checkout, and view your order history.
I forgot my password. How can I reset it?
Click “Lost your password?” on the login page and enter your email address. You’ll receive instructions to reset your password.
How do I update my account information?
Log in to your account and navigate to “Account Details” where you can update your personal information, shipping addresses, and password.
Why am I having trouble checking out?
Check that:
- All required fields are completed
- Your payment information is correct
- Your billing address matches your payment method
- Your shipping address is valid
Contact Information
For questions not covered here, please contact us:
Email: [email protected]
Mailing Address:
Top Men Apparel
433 Benson Park Drive
Oklahoma City, OK 73109
United States
We typically respond to emails within 24-48 hours during business days.